FAQ - Frequently Asked Questions

How Do I Contact Hand Made by Malee

• By phone:  Google Voice(352)-658-1355

• By email:  handmadebymalee@gmail.com

• Via Facebook:  https://www.facebook.com/HandmadeByMalee/

How Do I Return an item?

Returns/Exchanges Policy

• Products that have been personalized or customized in any way are not eligible for a return/exchange unless an error has been made in the customization process or the product is defective.

• The item will be replaced with the same color and size.  

• If you have any questions please let us know prior to placing an order and we can help you make your decision.   

• Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer a refund or exchange.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will give you directions to return or exchange items.  

Can you help me with my costume for cosplay?

• We do offer help creating costumes or costumes for Ren Faire or Cons.  Customers must be local to central Florida and we provide this service on a case by case basis. To see if we can help you with yours, just simply email us at  handmadebymalee@gmail.com

How can I order a different brand T-Shirt?

We have many different brands of products.  We are limited to what we can put on our web site at this time.  However, you can email us and we will be happy to help you.  See all the additional brand names below.​